What Data We Collect and Why
When you open an account, we collect your name, email address, phone number and the payment method details you provide — whether that is a bKash mobile number, a Nagad wallet ID or a Rocket account reference. This lets us process deposits and withdrawals, verify your
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identity and keep your account secure. We also collect device and session data automatically: IP address, browser type and pages visited within our platform. We use this to detect unusual login activity and keep your session stable. We do not sell your personal data to third
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parties. Payment transaction records linked to bKash, Nagad or Rocket are retained only as long as required to reconcile accounts and comply with applicable financial record obligations. When you contact support, the content of that conversation is logged against your account so our team can follow
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up accurately. You can ask us to correct or delete your data at any time — see the contact section below for how to do that. Eligibility to use our platform depends on your local law and the regions we currently serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.